Security Services
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- Services
- Facility Management
- Security Services
Security service, Bucharest. Property and facility management✓ Security of facilities, business premises✓ Physical and technical security✓ Video surveillance✓
Who are we?
First Facility Group is a leading European provider of integrated building management, property management, and real estate consultancy services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the buildings we manage. We focus on customer needs, offering solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.
First Facility Group
First Facility operates in 9 European countries through a strong regional structure and dedicated operational teams. Our model combines local market knowledge with international management standards.
Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timisoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).
We manage hundreds of properties – from office buildings to industrial and commercial complexes. We offer our clients consistent quality, security, savings and strategic support in every market.
Our Services
We offer three main categories of services: Facility Management, Property Management and Facility Consulting.
Facility Management includes the technical and infrastructural management of the daily operations of the building.
Property Management covers the financial, administrative and commercial management of the properties.
Facility Consulting provides strategic consulting throughout the entire life cycle of a property.
Our system helps clients reduce costs and increase the value of their assets.
Security Services
Facility security is not just a matter of physical protection – it is the foundation of user trust, business continuity and asset protection. At First Facility, we treat security services as a key component of facility management, with a focus on prevention, rapid response and a professional presence that provides a sense of security.
Our approach involves the integration of physical security, technical security systems and clearly defined procedures that together create a stable, controlled and safe environment for all users of the space.
What does our security service include?
Physical facility security: The presence of trained and licensed security guards who control access, monitor common areas, respond to incidents and cooperate with the facility management and competent authorities when necessary.
Reception and control staff: We combine the security function with the service function – security is also the first point of contact for visitors, provides basic information, keeps records and controls the entry/exit of users and goods.
Video surveillance and technical security: In cooperation with partner companies, we design, install and maintain CCTV systems, access control, burglar alarms and other electronic security systems in accordance with legal standards.
Tours and night controls: We organize regular and extraordinary tours of the facility at night and outside working hours, including checking doors, windows, systems and detecting unauthorized activities.
Emergency response: We ensure a quick and coordinated response in the event of fire, flood, evacuation, theft or other incidents - in accordance with evacuation plans and legal regulations.
How do we organize security services?
Risk assessment and protection plan: Based on the type of facility, location, function and users, we create a security analysis and define the optimal security model - physical, technical or combined.
Licensed partners and trained teams: We cooperate exclusively with registered security agencies that meet all legal and operational requirements. All security guards undergo mandatory training and regular compliance with facility protocols.
Standardized reports and records: All activities, incidents, visits and emergencies are recorded and regularly reported to facility management – in a standardized format that allows for analysis and improvements.
Discretion and professionalism: Security guards are uniformed, visibly present, but unobtrusive – aware that their behavior directly affects the perception of users and the reputation of the facility.
A safe space is a functional space
A facility’s security infrastructure should not only be visible in crisis situations – it must be present and reliable at all times. With First Facility, security is not just a cost, but a strategic investment in peace, order and trust.
Our systems and teams operate discreetly, yet efficiently – so that your space remains safe, predictable and fully under control.
How can you contact us?
If you have any questions about our services or wish to hire us for facility management, please reach out through our CONTACT Us page.
FAQ
Similar Services
The technical infrastructure of a building is no longer just a collection of installations – it is the basis for the operational efficiency, safety and sustainability of each building. At First Facility, advanced building management systems (BMS) are viewed as an essential component of modern property management.
Facility maintenance is not just about fixing faults when they occur - it is a deliberate and strategic process that aims to ensure the longevity of the facilities, the safety of users and the preservation of the overall value of the property. At First Facility, maintenance and interventions are not isolated activities, but an integral part of a comprehensive reliable management system, with an emphasis on prevention, prompt response and continuous improvement of the technical infrastructure.
Technical system inspections are not only a legal obligation, but also a key tool for maintaining the safety, efficiency and reliability of the entire infrastructure. At First Facility, we consider them a proactive process through which we identify risks in a timely manner, optimize the operation of the system and protect the interests of owners, users and the facility itself.
The role of today's caretaker goes beyond basic technical tasks - he is the first point of contact for resolving minor issues, maintaining the appearance of the space and maintaining security. At First Facility, the administrator provides continuous operational support, rapid response and direct communication with tenants - for the efficient and smooth operation of the building.
Professional cleaning is not only a matter of aesthetics - it directly reflects standards, customer care and the quality of facility management. At First Facility, we view cleaning as a key part of daily space maintenance, with the clear goal of providing a hygienic, pleasant and representative environment for all users of the facility.
Green surfaces are nisu samo estetski detail – they represent the key element of the quality of the space, the identity of the object and the overall impression left on visitors, users and partners. U First Facility-ju, utlaženie zelenih površina pratvamo kao comprícia deo strajetog právlanjem ambiantom, with the aim of giving the natural elements of the building carefully negotiated, functional and harmonized to visualize the standards of the space.
Winter brings special challenges for the smooth functioning of every facility - from the safety of access roads to the protection of the infrastructure itself. At First Facility, winter service is not just a reaction to snow or ice, but a planned system of prevention, quick intervention and constant availability, with the aim of making the facility work without interruption, safely and in accordance with all legal requirements.
The facade is the first impression that the building leaves - on visitors, clients, but also on the local community. Regular maintenance of the facade not only contributes to the aesthetics and reputation of the building, but also extends the life of the material and protects the structure itself.
A healthy and safe environment is the basis of any seriously managed facility. DDD services - disinfestation, pest control and disinfection - are key preventive and protective measures in maintaining hygienic, sanitary and legal standards. At First Facility, we organize DDD treatments professionally, planned and in accordance with the regulations in force, so that the facility is protected from biological risks and always ready for use.
The reception is not just an entry point – it is a representative of the facility, the first point of contact with visitors and daily support for users. At First Facility, we see reception services as a combination of functionality, security and a quality user experience.
Effective facility management involves the daily supervision of all operational services to ensure high quality of service, safety and user satisfaction. At First Facility, we perform daily inspections and coordination of all services to ensure that every segment of the facility functions flawlessly.
Budgeting is a key element in asset management, as it provides the basis for controlling costs, tracking revenue, and optimizing business activities. At First Facility, we view budgeting as a strategic tool that allows facility owners to make informed decisions, plan resources, and improve the efficiency of their property management.
The health and safety of employees, tenants and visitors to a facility are the foundation of successful property management. At First Facility, we take this segment seriously, developing and implementing strategic policies that ensure a safe and healthy environment for all users of the space.
Project management within facilities is a key element for the successful implementation of all activities related to renovation, modernization, expansion or improvement of infrastructure. At First Facility, we approach each project with special care and dedication, ensuring that all work is carried out in accordance with high quality standards, within the given timeframe and with optimal use of budget.
Fit-Out works and minor repairs are crucial for preserving the functionality and appearance of a facility. Whether it is space adaptation, aesthetic changes or technical interventions, First Facility ensures fast, reliable and professional implementation, with minimal disruption to daily work.
Efficient waste management is the key to sustainable business and environmental protection. First Facility provides a comprehensive service – from collection and sorting, to recycling and proper disposal of waste, in accordance with applicable laws and environmental standards.
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