FM Project Development
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- Services
- Facility Consulting
- FM Project Development
FM Project Development, Bucharest, Romania. Property and facility management✓ FM process optimization✓ FM strategy development✓
Who are we?
First Facility Group is a leading European provider of integrated building management, property management, and real estate consultancy services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the buildings we manage. We focus on customer needs, offering solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.
First Facility Group
First Facility operates in 9 European countries through a strong regional structure and dedicated operational teams. Our model combines local market knowledge with international management standards.
Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timisoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).
We manage hundreds of properties – from office buildings to industrial and commercial complexes. We offer our clients consistent quality, security, savings and strategic support in every market.
Our Services
We offer three main categories of services: Facility Management, Property Management and Facility Consulting.
Facility Management includes the technical and infrastructural management of the daily operations of the building.
Property Management covers the financial, administrative and commercial management of the properties.
Facility Consulting provides strategic consulting throughout the entire life cycle of a property.
Our system helps clients reduce costs and increase the value of their assets.
FM Project Development
Today, Facility Management (FM) goes beyond the classic tasks of facility maintenance – it is becoming a strategic tool for increasing efficiency, optimizing costs, digitizing operations and improving customer experience.
At First Facility, FM process improvement is a continuous and systematic approach that enables facility owners to measure, analyze and optimize all operations, with the aim of achieving long-term value and operational excellence.
Our focus is on modernizing the FM model through the implementation of best practices, digital tools and innovations that enable proactive decision-making, greater transparency and reduction of operational risks.
What does FM process improvement entail?
Analysis of existing processes and identification of bottlenecks
The first step is a comprehensive analysis of FM activities – from technical maintenance and service management to tenant communication and reporting. Based on the findings, we identify key areas for optimization.
Digitalization and automation
The implementation of advanced software solutions (CAFМ systems, digital work orders, automatic service scheduling) reduces manual work, increases accuracy and enables real-time monitoring of KPIs.
Standardization of processes and procedures
We align work procedures with international FM standards (e.g. ISO 41001), ensuring consistent service quality across all facilities.
Improving data management
Through centralized databases, we track key information – failures, costs, resource consumption and user satisfaction – to make decisions based on reliable data.
Increasing energy efficiency
Through detailed analysis of system consumption and performance, we propose technical and organizational solutions to reduce losses and use resources more rationally.
Introducing sustainable practices
FM improvement also includes environmental aspects – more efficient waste management, use of energy-saving systems and implementation of green standards.
How do we implement the improvement process?
Current status assessment and benchmarking
We compare facility performance with industry standards and facilities from our portfolio to identify areas for improvement.
Defining goals and KPIs
Together with the owner, we determine priorities – reducing costs, increasing equipment availability, better communication with tenants or optimizing energy consumption.
Developing and implementing an action plan
We prepare a clear activity plan with defined deadlines and responsibilities, and coordinate all parties during implementation.
Monitoring results and continuous improvement
After implementation, we monitor results and regularly report to the owner. FM improvement is a continuous cycle of analysis and optimization.
Strategic benefits for the facility owner
Lower costs without compromising quality
Process optimization eliminates redundant steps, reducing costs while maintaining or improving service quality.
Greater transparency and control
Digital tools and standardized reports provide owners with complete insight into all FM activities and facilitate decision-making.
Increased facility user satisfaction
More efficient service organization, faster response to requests and a better quality environment contribute to a better experience for tenants and users.
Long-term sustainability and investment value
Modernized FM processes extend the life of equipment, improve resource management, and increase the market value of the property.
At First Facility, we believe that FM is not just technical support – but a powerful mechanism for strategic property management.
By improving your FM processes, your property not only functions better – it becomes smarter, more efficient, and more valuable in the long run.
How can you contact us?
If you have any questions about our services or wish to hire us for facility management, please reach out through our CONTACT Us page.
FAQ
Similar Services
Green building is no longer just a trend – it has become the standard in modern facility management. At First Facility, we provide green building consulting as a strategic service that helps owners and investors make their facilities more energy efficient, environmentally sustainable, and compliant with international certifications such as LEED, BREEAM, and WELL.
Energy efficiency today is not just a technical challenge – it is the key to business sustainability. In modern facility management, optimizing energy consumption directly reduces costs and increases market value. At First Facility, energy management is an integrated process that combines engineering expertise, digital tools and strategic planning – with the goal of achieving maximum efficiency, without compromising user comfort.
Facility management is not a static function – it is a dynamic process that must evolve in line with changing needs of owners, tenants and the market. At First Facility, we view the development of the FM (Facility Management) process as a strategic and long-term task, aimed at increasing operational efficiency, improving service quality and aligning with modern technological, legal and environmental standards.
Quality tender documentation is the basis for a successful selection of FM service providers.
At First Facility, we do not treat bid preparation as a simple administrative step, but as a strategic process that defines service levels, enhances transparency and lays the foundation for an efficient and sustainable long-term contractual relationship.
Technical systems are the heart of every modern facility – they include heating, ventilation and air conditioning (HVAC), electrical installations, as well as security, fire protection and IT systems. At First Facility, assessing the condition and performance of these systems is a key step towards more efficient management, cost optimization and extending the life of equipment.
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